Effective date: October 21, 2026
Where we ship
We ship to addresses in the United States. 1209 Mountain Road Pl NE, Albuquerque, New Mexico 87110, United State
Processing time
Orders are processed within 1–2 business days (Monday–Saturday, excluding US holidays). Orders placed after 2:00 PM Mountain Time are processed the next business day. Processing may take longer during sales and holiday periods.
Shipping rates and delivery times
| Method | Estimated delivery | Cost |
|---|---|---|
| Standard | [3–7] business days | Free |
| Expedited |
[2–3] business days |
Free |
Delivery times are estimates, not guarantees, and begin after the order has shipped, not after it was placed.
Order tracking
You will receive a confirmation email with a tracking number once your order ships. It may take up to 24 hours for tracking to update.
Shipping address
Please make sure your address is correct. We cannot change the address after an order ships. If a package is returned to us because of an incorrect or incomplete address, you will be responsible for the cost of reshipping.
Delays, lost or damaged packages
Carriers can occasionally cause delays due to weather or high volume. If your order hasn’t arrived within [10] business days of shipping, or arrives damaged, contact us at support@presscase.store and we will work with the carrier to resolve it, including a replacement or refund where appropriate.
Customs, duties and taxes (international orders, if offered)
International customers are responsible for any customs fees, duties and import taxes.